How Can We Help?
What email addresses belong to the Finmail team?
To avoid confusion, please note that the following email addresses belong to our team:
[email protected] (Main contact point)
[email protected] (Mainly for system message)
[email protected] (Mainly for Finmail AskGPT/AI feature)
[email protected] (Mainly for billing and payment)
[email protected] (Mainly for administration purpose)
[email protected] (Mainly for newsletter)
[email protected] (Mainly for user support)
[email protected] (Mainly for abuse handling)
Emails from all other @finmail.com addresses are not from us. If you receive an email with a forged identity and/or content from another address, please do not trust it. You are welcome to report abuse to [email protected] or [email protected]. To help us verify the abuse activity, please also attach the received abuse message to the report, or forward it directly to us.
In addition, if you have received an email requesting Apple/Amazon/Google gift cards, please be aware that in most cases, this is a fraud/scam message. For more details, please refer to the knowledge base article “Recently I received an email requesting Apple/Amazon/Google Gift Cards. Is it a fraud/scam?“
If an @finmail.com address has suspicious abuse/spam activities, it may be locked without prior notice.